RealScout is excited to introduce the newest member of our team, Erika Cappa. Joining us as the Director of Brokerage Relationships, Erika brings seven years of experience as the Director of Technology Management & Support at RE/MAX INTEGRA.
At RealScout, Erika will work to advocate for our customers throughout the country, strengthen relationships with our brokerage customers, and support them after the initial implementation. Gathering customer feedback and questions, she will use her expertise in real estate technology and customer support to help our team develop the right solutions.
A problem-solver and a people-person, Erika started her career as a Military Police Sergeant in the US Army, where she was deployed overseas, serving tours in Iraq. Transitioning into the civilian workforce, she got her B.S. from University of Maryland. During her time at RE/MAX INTEGRA, she led a team that supported more than 17,000 individuals throughout North America and was instrumental in the implementation of three full technology platform transitions.
We’re thrilled to welcome Erika to the team, where she will ensure our customers have the best experience and ROI using the RealScout platform.